
If you’re looking for a rewarding career and the chance to make an impact, you’ve come to the right place. We will transform your business through our techniques!
• Offering professional advice on Medical coding
• Claims management on behalf of Medical Practitioners
• Handling and attending to all raised queries from patients, medical aid & third
parties
• Follow up with clients on overdue, unsettled claims and also issuing of notices to
owing clients
• Daily dairy Management
• Handling all medical aid inquiries
• Arrange of paper claims and handling electronic submissions,
• Follow up on submitted claims and rejected claims,
• Patient billing enquiries,
• Medical Billing or Invoicing
•Dealing with clients on your behalf on payments of outstanding debts
•Administration,
• Schedule, reschedule and cancel appointments,
• Contact patients and schedule overdue appointment, call patients to remind them of the upcoming appointments,
• Interact with patients and ensure that all patients forms are completed correctly,
• Maintain detailed patient and medical records,
• Management of accounts, deal with medical scheme matters are required,
• Attend to practice correspondence, dealing with queries on the phone and by email,
• Ensure daily that patients files are always up to date and correct filed after consultations,
• Preparing, organizing, and storing information in paper and digital files,
• Perform all other tasks that may be require to be performed in order to ensure smooth and effective running of the practice,
• Managing diaries, scheduling meetings and appointments,
• Prioritising workloads,
• Implementing administrative procedures (comply with office policy and procedures)
• Collating Reports,
• Claiming Reconciliation.

The first step in signing up with Palesa Medical Utilities is to get in touch with us. You can do this by filling out the contact form on our website or by calling our office directly.
Once we receive your inquiry, one of our experts will reach out to you to schedule a consultation. During this consultation, we will discuss your specific needs and requirements and begin to develop a customized plan to meet those needs.
After the consultation, we will provide you with a proposal outlining the services we can offer, the timeline for delivery, and the cost of our services. This proposal will be tailored to your unique needs and requirements and will be based on the information gathered during the consultation.
If you decide to move forward with our services, we will provide you with a service agreement outlining the terms of our engagement. Once you review and sign the agreement, we will begin to provide the customized support services you require, helping you provide the best possible care to your patients.
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